ARCpoint Labs marks 20 years of franchising with 120-plus locations

ARCpoint Labs is celebrating two decades of franchising and more than 120 locations across the U.S., highlighting how its local-owner model and national scale have driven growth since 2006. The company is also broadening its employer solutions platform with occupational health services and its proprietary Total Reporting technology.

Why it matters: - ARCpoint Labs has spent 20 years building a franchise model around diagnostic testing and employer solutions. - The company’s growth shows demand for a local-service model backed by national purchasing power, technology and shared operating support. - The expansion into occupational health adds another layer to ARCpoint Labs’ workforce health, safety and compliance offering.

What happened: - ARCpoint Labs is marking its 20th year in franchising after launching its franchise program in 2006. - The company has grown from one location to a national network of more than 120 locations. - ARCpoint Labs was founded in 1998 in Greenville, South Carolina. - President Kelly Crompvoets said the 20-year mark reflects the business model and the dedication of franchise owners. - Crompvoets said the company is focused on giving owners the tools and resources needed to thrive in local markets.

The details: - ARCpoint Labs built its franchise model to bridge a gap in diagnostic testing between large national companies and local labs. - Large providers brought buying power and technology but often lacked personalized service. - Local labs offered stronger community relationships but lacked scale. - The franchise system gives owners local ownership backed by national support. - ARCpoint Labs expanded beyond traditional drug testing in 2019 with a “Four Pillars” model that added direct-to-consumer, judicial and clinical testing programs. - The company expanded in 2020 with in-lab and mobile COVID-19 testing capabilities. - ARCpoint Labs added Employee Assistance Programs and wellness panels in 2022. - The company also introduced Total Reporting in 2022, along with proprietary training and reporting tools and advanced drug testing technology. - ARCpoint Labs joined CRESSO Brands in 2024 alongside ANY LAB TEST NOW. - CRESSO Brands launched its first dual-brand location in 2025, combining ARCpoint Labs and ANY LAB TEST NOW under single ownership. - ARCpoint Labs added occupational health services in 2026. - Franchise owners receive Foundation, Immersion and Reinforcement training, including online coursework, in-person training and shadowing at successful locations. - Ongoing support includes qualified leads, industry resources, monthly owner calls, educational webinars and an annual conference. - Total Reporting is a cloud-based platform that lets employers manage screening and compliance programs through one portal. - The platform handles background checks, drug testing, ordering, applicant workflows and compliance records. - ARCpoint Labs franchise owners work across drug and alcohol screening, DOT-regulated industries, clinical lab services, DNA testing and policy development support. - The company also produces the Thrive Webinar series, a monthly program focused on workplace wellbeing, health, safety, compliance and drug-testing regulations. - The webinars are designed for employers, HR professionals and community leaders. - Each webinar is SHRM- and HRCI-approved for Professional Development Credits. - More information about franchise opportunities is available here.

Between the lines: - ARCpoint Labs is positioning itself as both a local service provider and a scaled platform company. - The CRESSO Brands structure appears designed to create more operational leverage across ARCpoint Labs and ANY LAB TEST NOW. - Total Reporting gives ARCpoint Labs a stronger technology story in a category where compliance and workflow management matter to customers. - The multi-service model gives franchisees flexibility to match local market demand while widening revenue streams.

What's next: - ARCpoint Labs says it will keep focusing on resources and support for franchise owners as it enters its third decade. - The company is likely to continue building around employer solutions, occupational health and compliance-driven services. - CRESSO Brands’ dual-brand strategy may open more cross-brand expansion opportunities for franchise owners.

The bottom line: - ARCpoint Labs is using its 20th anniversary to signal that its next phase will be about scale, technology and broader employer health services, not just franchise count.